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Privacy Policy

Personal Data

To utilize our online booking platform, you are required to provide your name, physical address, telephone number, and email address. To secure and process your booking, details regarding the rental duration and the specific vehicle reserved are strictly confidential and safely stored. Please note that an 18-year age limit applies to our services; therefore, your year of birth must be verified during registration.

When you use our services, your rental history is securely saved. This personal data is used solely to deliver and optimize our services to you and is retained for as long as you remain a registered user with us. You can access and modify your registered personal data at any time via your profile page. Alternatively, you may contact us directly to request the permanent deletion of your data or to de-register from our systems. Please note that removing your data will prevent further use of our booking services unless you register again.

Sharing Data with Third Parties

IMBA Rentals Marbella will never sell, trade, or distribute your personal data to unauthorized third parties. All order and booking details are securely managed within our software system provided by Sharefox.

Payment Information

When placing an order, your card details are processed and stored directly by our payment gateway provider, DIBS (Nets), ensuring maximum security. They store this information in a fully compliant, safe, and secure manner under PCI DSS certification.

Storing this secure token enables us to seamlessly handle booking modifications, process security deposits, manage credits, or charge for additional incurred costs (such as late returns or vehicle damage), while actively preventing fraud and misuse. Transaction history is stored in connection with your order profile, but your actual full card details are never accessible to us. This transaction data is retained for as long as you maintain an active user account.

Use of Collected Information

The data collected for these purposes includes both the information you provide manually (such as contact details) and data collected automatically through your use of our platform. This includes vehicle preferences, location data, and technical specifications regarding your device and internet connection. Where necessary to comply with local regulations, personal data may be supplemented with verified information from trusted third-party providers.

Cookies

When you visit our website, we utilize cookies and similar tracking technologies to recognize you as a returning user and enhance your browsing experience. For example, cookies are used to remember your selected rental dates and vehicle choices, simplify website navigation, and display relevant information. They also temporarily cache real-time data, such as available rental dates and specific rates.

Through secure server logs, we may record anonymous information about your device and connection, including the operating system, browser version, IP address, and unique identifiers. This data is used to compile anonymous, aggregated statistics to improve platform performance, and may be linked to your user account to optimize and adapt our website display perfectly to the device you are using.